Our Story

The Insights Family helps the world’s most successful brands become the ones kids choose and parents’ trust.

Since 2017, we’ve grown into the global leader in kids, teens, parent and family insight. Our GDPR- and COPPA-compliant platform delivers more than 800,000 responses each year across 22 countries, providing an always-on, statistically robust view of life through the eyes of 3–18-year-olds, their parents, and young adults aged 19–30.

Unlike generic research providers, we specialise in the fast-moving, highly nuanced world of kids and family research and deliver independent, first-party data that reveals how families think, connect, and consume in real time.

Our insights empower teams across product, content, marketing, media, and commercial strategy at global brands like NBCUniversal, Netflix, and Mattel to make confident, evidence-based decisions.

At the heart of everything we do is to deliver actionable insights that turns complexity into clarity – helping brands stay relevant in a world where kids (and expectations) never stand still.

What makes us different

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a new voice is
captured

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Countries

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Generations

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Families surveyed & growing

Real-Time & On Demand

Always-on intelligence you can act on instantly. Whether you're shaping tomorrow’s campaign or responding to the latest trends, you get up-to-date insights you can trust. No lag. No stale data. Just clarity when and where you need it.

Truly Global & Independent

A cross-cultural view of kids and families across 20+ markets, grounded in independent, first-party data. From Europe to Asia, North America to LATAM, we reveal the local nuance in lifestyles, behaviours, and culture that drives success in each market.

Whole-Family Perspective

From Gen Beta to Gen X parents, each generation in the household plays a different role, influencing choices, setting trends, and shaping values. We help you see the full picture across the family, so you can build intentional strategies with depth, relevance, and impact.

Proven & Trusted at Scale

Since 2017 and growing every day, we’ve continuously tracked the lives of real families through their own voices, not algorithms. In a world of AI shortcuts and synthetic data, we ground our insights in lived experience, giving you the human truth behind every trend.

Our Team

Tom Williams

CEO

Russell Webb

VP Sales

Greg Dagger

VP Customer Success

Sophie Tanner

VP Marketing

Adam Woodgate

VP Research Solutions

Andrew Hill

VP Engineering

Stephen Finch

VP Product

Richard Wainwright

Technical Director

Chosen by the world's leading family brands

Customer Stories

Over the last 8 years we’ve built long-term strategic partnerships with over 100 of the world’s most recognised brands from the world of media and entertainment, toys, gaming, retail and sports.
This success reflects the strength of our data and the results our clients achieve, from closing licensing deals, building a new IP from scratch, launching hit products such as cereals, or building award-winning marketing campaigns.

Survey Methodology

A methodology refined through research with over 4 million kids and families, ensures accurate, actionable insights by tailoring language, question types, and design to young audiences.

We collect over 800,000 responses annually from kids, parents, and young adults across 22 countries, giving you a statistically robust and real-time view of family life across the globe.

Our survey is scripted in house by research experts, and data is collected through our trusted panel provider, Walr, through an online survey and is never out of field.

The methodology is consistent across markets, making it easy for you to compare trends locally, regionally, or globally.

Weekly Sample Sizes

410

kids

(ages 3–18)
per country of the 22 we survey

312

young adults

(ages 19–30)
per country of the 6 we survey

200

parents

(of children aged 1–16)
per country of the 22 we survey

Survey Structure

We run two distinct surveys for Kids and NextGen audiences:

  • Online Survey
    Explores platforms, devices, gaming, streaming, and digital behaviour
  • Offline Survey
    Covers hobbies, interests, spending, play, and product use

Parents are asked a combined survey covering both online and offline behaviours.

  • Each survey takes ~15 minutes to complete
  • All surveys are designed to use age-appropriate language and question types minimise misunderstanding and maintain engagement
  • For younger children, a parent or guardian is present to guide responses

Representation & Segmentation

We prioritise robust representation across:

  • Age, gender, ethnicity, religion, socio-economic background, and geography
  • Samples are balanced weekly and nationally representative over a year
  • We use local census data to display data by sample size, percentage, and population estimates

Privacy & Compliance

We build our research with privacy, safety and ethics at the core.

  • Fully compliant with GDPR, COPPA, and local data protection laws
  • Aligned with MRS and ESOMAR codes of conduct
  • First-party, consented, and anonymised data only
  • Surveys never collect personally identifiable information (PII) unless explicitly required and approved for custom projects (e.g. video interviews)

For children under 16:

  • Strict parental gatekeeping and informed consent
  • Clear explanation of the research purpose
  • Optional, signposted questions for sensitive topics
  • Aggregated, non-identifiable reporting only

Quality and Fraud Prevention

We’ve built our reputation on delivering insights our clients can trust and that’s only possible with rigorous data quality and fraud prevention processes in place.

Since 2022, we’ve partnered exclusively with Walr, a trusted panel provider who shares our commitment to the highest standards. Their proprietary technology includes built-in fraud detection, real-time response monitoring, and robust recruitment policies to ensure all respondents are genuine, verified individuals.

In addition to Walr’s protocols, we apply our own robust, independent controls, including:

Why Quality Matters

The Insights Family remains committed to the highest standards of data authenticity. We firmly believe that investing in credible, inclusive, real-world insights results in smarter decision-making, and improved ROI.

Want to learn more?